From the moment you join MainStem, you become a valued member of our cannabis industry network.
From a high-touch, personalized onboarding experience to ongoing one-on-one concierge support, our team of cannabis procurement experts are committed to supporting your success.
We do the heavy lifting, so you don't have to.
Our team customizes your onboarding experience to ensure implementing MainStem doesn’t impact your day-to-day business or slow your team down.
We take pride in our customer-centric onboarding process. As we set you up in our Procurement Platform, you work hand-in-hand with our first-class operations team to fully recognize the cost-savings and efficiency of our solutions.
Your dedicated onboarding representative and customer advocate will be with you every step of the way to support and train your team, ensuring a successful partnership.
Through our Supply Audit process, we provide you with the business intelligence to make smarter purchasing decisions in the future. Our sourcing team will help you set up your standard orders and build state-compliant catalogs, all while helping you find options for cost savings, volume discounts, and better shipping.
On average, customers save 10-20% with some clients seeing upwards of 40% savings on the cost of supplies they are already purchasing.
We are committed to helping you recognize ongoing savings through regular one-on-one consultation with our Sourcing Concierge team.
Our Sourcing Concierge team is made up of experienced supply specialists who are here to help you optimize your item-level procurement strategy. We help you find the best purchasing opportunities for your organization, with options for pricing, shipping, volume and more.
From basic ancillary supply purchasing to complex custom packaging projects, no other purchasing platform provides this level of industry-specific knowledge and hands-on procurement support.
Whether it’s coming up with a design or trying to find a vendor who meets all your needs, the process of ordering custom packaging and branded merchandise can feel overwhelming. Disruptions in the supply chain are causing even more chaos, and making it harder to navigate sourcing.
That is where our Sourcing Concierge team can help you increase custom project efficiencies, mitigate risk caused by supply chain disruption, and avoid unnecessary expenses.
We take the idea of white-glove customer service seriously. The personalized support you receive from our onboarding team continues throughout your relationship with MainStem. We know that sourcing and procurement in this time of supply chain disruption can be stressful, so your Customer Advocacy representative is available to assist whenever you need our support.
With expertise in cannabis, the regulated markets, software and supply chain, we have all the resources you need to successful manage your supply procurement.